Managing In The Service Economy
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | 1986 |
| Authors | James L. Heskett |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2233801 |
About Managing In The Service Economy
A Harvard Business School professor summarizes the current status of the service industry and explains his "strategic service vision" theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage withi