This Is Service Design Doing: Applying Service Design Thinking In The Real World
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| Google books | books.google.com |
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| Originally published | January 2, 2018 |
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| ID | 1849367 |
About This Is Service Design Doing: Applying Service Design Thinking In The Real World
Great customer experience needs a common language across disciplines to break down the silos within an organization. Service design thinking - or whatever you might call what you're doing - provides a consistent model and toolset for accomplishing this. . . .