People Love You: The Real Secret to Delivering Legendary Customer Experiences photograph

People Love You: The Real Secret To Delivering Legendary Customer Experiences

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Google books books.google.com
Originally published 2013
Authors Jeb Blount
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Date of Upd.
ID2363329
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About People Love You: The Real Secret To Delivering Legendary Customer Experiences


What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. . . .

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