Fast Food, Fast Talk
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | 1993 |
| Authors | Robin Leidner |
| Date of Reg. | |
| Date of Upd. | |
| ID | 3088913 |
About Fast Food, Fast Talk
Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. . . .