What To Do When Conflict Happens
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | 2006 |
| Authors | Steve Ventura |
| Eric Harvey | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2049724 |
About What To Do When Conflict Happens
Presents a tool for employees to resolve workplace conflict through use of the C. A. L. M. model: Clarify the issue, Address the problem, Listen to the other side, and Manage your way to resolution. . . .