Tourist Customer Service Satisfaction: An Encounter Approach
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | 2010 |
| Authors | Vincent P. Magnini |
| Francis P. Noe | |
| Muzaffer S Uysal | |
| Genres | Travel Literature |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2208378 |
About Tourist Customer Service Satisfaction: An Encounter Approach
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately care for each other. . . .