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Tina McKenzie

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Gender Female
Born Belfast West
Education Ulster University
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Tina McKenzie is a business executive and former politician from Belfast in Northern Ireland.

Shop owners hope that tech can deter thieves

Shop owners hope that tech can deter thieves
Nov 17,2023 1:11 am

... " We ve heard examples of businesses using facial recognition to prevent retail crimes, " says Tina Mckenzie, Policy Chair of the Federation of Small Businesses (FSB), " but to many independent shop owners, this may seem like a luxury item - especially with soaring inflation and high interest rates...

Touchscreen card devices may prevent blind customers paying

Touchscreen card devices may prevent blind customers paying
Nov 4,2023 8:41 pm

... Their Policy Chair, Tina Mckenzie said: " Digital payment systems which use touchscreen readers can be convenient for small retailers and for many customers who prefer to pay by card...

Etsy accused of 'destroying' sellers by withholding money

Etsy accused of 'destroying' sellers by withholding money
Jul 30,2023 8:01 pm

... Tina Mckenzie, policy chair at the Federation of Small Businesses, said that sites should offer sellers stability and transparency when it comes to dealing with their funds...

Bank of England: 'Accept' you are poorer remark sparks backlash

Bank of England: 'Accept' you are poorer remark sparks backlash
Apr 26,2023 6:30 am

... Tina Mckenzie, policy chair of the trade body, said small firms had been left with no choice to pass on the " huge increases they have seen for energy and input costs" to customers...

Energy bill help cut: ‘We can only work four days'

Energy bill help cut: ‘We can only work four days'
Mar 30,2023 8:20 pm

... " There s much that could and should be done rather than leaving small firms high and dry, " said Tina Mckenzie, policy chairwoman at the FSB...

Brexit: Progress on trade deals slower than promised

Brexit: Progress on trade deals slower than promised
Dec 1,2022 7:40 pm

... Tina Mckenzie, of the Federation of Small Businesses, said firms were seeing a " sustained suppression of exports" since the UK s trade deal with the EU came into force...

'Panic not over' on energy prices for some small firms

'Panic not over' on energy prices for some small firms
Sep 21,2022 11:00 am

... Tina Mckenzie, the policy and advocacy chair at the Federation of Small Businesses, said: " Small businesses are the definition of vulnerable when it comes to these energy price hikes...

Two million workers free from National Insurance

Two million workers free from National Insurance
Jul 6,2022 6:10 am

... " Higher employer National Insurance contribution rates still mean less money in the economy for pay rises, let alone sustainable investment, recruitment and discretionary spending, " said Tina Mckenzie, from the Federation of Small Businesses...

Touchscreen card devices may prevent blind customers paying

Jul 6,2022 6:10 am

By Drew HyndmanBBC Access All

Blind customers are being left " frustrated" and " embarrassed" by inaccessible payment devices.

Some shops have buttonless touchscreen card readers, meaning you need sight to tap in your PIN.

They are increasingly popular because they are cheap and the screen can be used to advertise items at checkout.

Technical solutions exist for many machines and businesses could find themselves In Court if they do not have them enabled.

Many blind people told The Bbc 's they have had to tell their PIN to strangers so they can have it typed in for them, or be forced to leave their unpurchased items behind because they're unable to pay.

Angharad, an accessibility expert from Wales who is blind, told Access All she will refuse an item when asked to use one of these machines.

She Said giving her PIN out to a sales assistant, or even someone she's with " feels like an invasion of privacy that Other People just don't have to do".

Angharad is one of many listeners to the Access All podcast who got In Touch with experiences of being unable to pay because of The Machines ' inaccessibility.

Dave Williams from blindness charity RNIB, who also spoke to the podcast, said the devices are " increasingly used by, particularly, the small-to-medium-sized businesses because they're very widely available".

He points out that the RNIB and Uk Finance , who regulate payment services such as card readers, developed accessibility solutions for this problem a few years ago.

" Some of the manufacturers have tactile templates that fit over the touchscreen. There are also accessibility modes on some devices which will offer some audio cues to help you, " He Said .

However, blind consumers have told us retailers don't appear to know about these options and point of sale problems still continue to frustrate.

Lawyer Chris Fry , who specialises in disability discrimination, said it's not down to the manufacturers of The Device , it's the retailers themselves who could be in breach of the Equality Act.

" If I was instructed by somebody who then couldn't access The Service then we would be suing The Business itself, " He Said

Fry has been involved in several cases involving inaccessible card readers, and says that if a business offers to take cash as an alternative, that's only a good solution if " handle correctly".

" You should be told as a customer that your only option for payment is touchscreen so that you can make alternative arrangements.

" It's No Good getting to The Counter after having done your shop and not Knowing . . how you're going to pay, And Then where the ATM is in order to go and pay. "

We contacted The Federation of Small Businesses about the issues being faced by blind users.

Their Policy Chair, Tina Mckenzie said: " Digital payment systems which use touchscreen readers can be convenient for small retailers and for many customers who prefer to pay by card. But it's absolutely vital for accessibility for blind and partially sighted people to be considered as well.

" Accessibility is a basic necessity, and with digital payment options continuing to evolve it should be at the forefront of card company and terminal manufacturers' minds. "

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Source of news: bbc.com

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