Simon Francis
| Use attributes for filter ! | |
| Gender | Male |
|---|---|
| Age | 39 |
| Date of birth | February 16,1985 |
| Zodiac sign | Aquarius |
| Born | Nottingham |
| United Kingdom | |
| Height | 183 (cm) |
| Weight | 90 (kg) |
| Spouse | Ashley Chivers |
| Current teams | A. F. C. Bournemouth |
| Job | Soccer player |
| Career start | 2002 |
| Position | Defender |
| Number | A.F.C. Bournemouth |
| Education | The West Bridgford School |
| Current team | AFC Bournemouth; |
| Date of Reg. | |
| Date of Upd. | |
| ID | 505703 |
Simon Francis Life story
Simon Charles Francis is an English former professional footballer who is assistant first-team technical director at AFC Bournemouth.
Energy firms ordered to contact struggling customers
... Simon Francis, coordinator of the End Fuel Poverty Coalition, said: " It s not enough for energy firms to just pick up the phone to customers struggling with their bills...
Energy bills rise for 2. 5 million homes on Economy 7
... Fuel Poverty Action called the increase " a scandal" while Simon Francis from the End Fuel Poverty Coalition said: " It is completely unreasonable that those customers on Economy 7 tariffs are paying significantly more for their electricity...
Call to ban 'forced' switch to prepayment meters
... Simon Francis, co-ordinator of the End Fuel Poverty Coalition, said: " The staggering extent of the prepayment meters scandal is now clear...
Cost-of-living payments: Three instalments totalling £900 confirmed
... " In fact, with the end of the Energy Bills Support Scheme looming, households will be worse off than they were this winter, " said Simon Francis, co-ordinator of the End Fuel Poverty Coalition...
Warning millions will still need extra help with energy bills
... But while many households would benefit from the government s intervention, more help would be needed to avoid millions of people facing fuel poverty this winter, putting further pressure on the NHS and the social care system, said Simon Francis from the End Fuel Poverty Coalition...
Energy firms ordered to contact struggling customers
By Kevin PeacheyCost of living correspondent
Energy firms have been told to contact customers who miss payments as the regulator cracks down on poor Customer Service standards.
Under Ofgem's rules taking effect on 14 December, suppliers must get In Touch with customers who miss two monthly or one quarterly payment to offer support.
They have also been told to prioritise vulnerable customers.
Customer Service scores must also be published, in a scheme similar to that used by banks.
The new standards, developed following a consultation this summer, aim to make it easier for customers to contact their suppliers, ensure struggling households are supported and improve overall customer satisfaction.
The regulator has previously raised concerns about customers facing unacceptably long waits for calls to be answered.
In a speech to the energy sector, Ofgem chief executive Jonathan Brearley warned that global events were putting pressure on gas prices and could lead to higher domestic bills.
" This is why the industry needs to do all it can to ensure good customer services and provide help with managing debt, especially for The Most vulnerable, " He Said .
He Said some suppliers had made improvements, but more needed to be done to support vulnerable households.
" Long wait times to speak to someone on The Phone ; letters not replied to; lack of empathy for people's personal circumstances - this needs to change, " He Said .
Simon Francis , coordinator of The End Fuel Poverty Coalition, said: " It's not enough for energy firms to just Pick Up The Phone to customers struggling with their bills. With soaring energy debt levels, people need to have their concerns dealt with efficiently and in a sympathetic manner. "
Earlier this month, a group of 14 suppliers signed up to a commitment to go beyond current licensing conditions to help households struggling with energy bill debt this winter.
Related TopicsSource of news: bbc.com
Simon Francis Photos
