Powerful Phrases For Effective Customer Service: Over 700 Ready-to-use Phrases And Scripts That Really Get Results
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Google books | books.google.com |
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Originally published | 2012 |
Authors | Rene Evenson |
Genres | Dictionary |
Date of Reg. | |
Date of Upd. | |
ID | 2235675 |
About Powerful Phrases For Effective Customer Service: Over 700 Ready-to-use Phrases And Scripts That Really Get Results
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. . . .