Performance Measurement In Service . . .
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| Google books | books.google.com |
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| Originally published | 1991 |
| Authors | Lin Fitzgerald |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2385893 |
About Performance Measurement In Service . . .
This book aims to help service managers to develop appropriate measures of business performance to support the creation of a sustainable competitive advantage. . . .