Managing Services: Using Technology To . . .
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | December 2002 |
| Authors | Mark M Davis |
| Janelle N. Heineke | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 1975449 |
About Managing Services: Using Technology To . . .
Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative tools and more on strategic concerns, . . .