John McFarlane

---

An FCA campaign with a picture of Arnold Schwarzenegger urged consumers to make claims before the period

consumers say that they go problems in claims for mis-sold payment protection insurance (PPI) with only a few hours until the deadline.

Santander online complaint form stopped working on Wednesday night. NatWest form is still having problems.

It also waits a long time to reach the Banks by telephone-in the midst of a wave of last-minute calls.

customers have until 23:59 to a claim, as one of the UK's biggest financial scandals draws to a close.

Some customers vented their anger about the problems on Twitter.

Santander said it was, sorry for the inconvenience had and that now fixed the error.

"If a customer was not able to file a lawsuit because of the Problem, we will ensure that your claim is taken into account, even if it is submitted after the deadline. "

RBS owns NatWest, said, the customers were still "intermittent" access problems with his form and advised them to reload the page.

added Both RBS and Barclays, there was a long wait on your PPI phone lines as the deadline approached.

What is PPI?

PPI is designed to repay the loan if the insured become ill or lost her Job.

But the Banks and loan providers mis-sold millions of policies, particularly between 1990 and 2010 - for people who do not need or will not be covered.

An amazing £36bn compensation has been paid, so far, with the typical payout in the amount of £2,000.

And The Bill will continue to grow - Banks set aside an estimated £3 billion for the additional compensation.

damages

for More information about PPI and how you can claim, is available on the.

A free telephone line, maintained by the FCA, which can be called on 0800 101 8800.

Different templates are also available for download to request along with guidelines on websites such as,, and.

'consumer rights in focus"

The floodgates opened to historical claims for mis PPI in 2011 sold to end when the Banks lost a legal dispute, a review of the past sales of the insurance.

have Since then, activists and the Financial Conduct Authority, urging consumers to take action, if you think you have been treated unfairly, amid fears that many consumers were not aware of what their rights are.

It was implemented as a PPI was mentioned, the youth-TV-hit Love Island guy Anker, managing editor of money saving expert, that the scandal had the rights of consumers are firmly in the mainstream.

"PPI has brought to demand, and big-ticket-money back consumer rights in focus," he told the BBC last week.

PPI was also mentioned on Love Island

money saving expert and its founder Martin Lewis were at the forefront of The Campaign for the PPI compensation, and the issue was one of the biggest concerns of the visitors to the website since.

Mr. anchor, said the scandal had, in the center of The Public 's mistrust of Banks , in a tangible way, as the banking crisis of ten years ago.

Martyn James, of consumer website Resolver, also said that the PPI scandal had to fight consumer is encouraged to for your rights.

"As a nation, we are no longer willing to put up with being treated badly and are increasingly vocal about it," he said.

Bumpy road to compensation

But the PPI compensation campaign has been marred by the large number of claims management companies (CMCs), which jumped up to demands of consumers.

These companies, the withdrawals generally, you can take a 25% cut of compensation - from large quantities of unsolicited calls to The Public , as well as sending texts, many of the leading brand them a nuisance.

But the companies themselves have said, many of these people would never have claimed for themselves, without your help.

claims to have sent to companies, a large number of the unsolicited sending of texts to The Public

The period can come on Thursday, but The Work is not for the Banks and loan providers responsible for the scandal.

Together, they have set aside billions of euros more to cover the compensation, which has yet to work through The System . This process could take years.

Several high-profile companies have been fined by the Financial Conduct Authority.

It is a big change in the way things were a decade ago, when the Banks examined in a long legal battle to stop past PPI sales.

Lloyds was stirring, The First from the spot, in may 2011, after he lost his legal battle, and others followed - although your reluctance, led to intensified criticism of Banks in some quarters.

But some in the financial industry, with the result that The Public values the members to false allegations.

And John Mcfarlane , when he was the chairman of Barclays, said in an interview last year that the PPI had "turned parts of Britain into scammers".

the UK-Finance, the banking trade body, told the BBC: "The industry has closely with the [regulator] to PPI complaints fairly and consistently.

"The regulatory authority has the deadline for PPI complaints, provided additional clarity for the consumer, with the accompanying awareness campaign an instant to act, and help ensure that clients deserve to receive compensation. "

uk banking, personal finance, financial conduct authority (fca), companies, ppi

Source of news: bbc.com