Hug Your Haters: How To Embrace Complaints And Keep Your Customers
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| Google books | books.google.com |
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| Originally published | March 2016 |
| Authors | Jay Baer |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2275593 |
About Hug Your Haters: How To Embrace Complaints And Keep Your Customers
Haters are not your problem . . . Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by re-configuring your customer service to deliver knockout experiences. . . .
