Everyone Is A Customer: A Proven Method For Measuring The Value Of Every Relationship In The Era Of Collaborative Business
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| Google books | books.google.com |
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| Originally published | 2002 |
| Authors | Jeffrey C. Shuman |
| David Rottenberg | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2084408 |
About Everyone Is A Customer: A Proven Method For Measuring The Value Of Every Relationship In The Era Of Collaborative Business
A proven method for measuring the value of every relationship in the era of collaborative business. Progressive companies claim to focus on customers, yet too few understand how to profitably deliver what their customers truly value. . . .