Designing For Service: Key Issues And New Directions
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | February 23, 2017 |
| Edition | 1st |
| Editors | Daniela Sangiorgi |
| Alison Prendiville | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 1946790 |
About Designing For Service: Key Issues And New Directions
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. . . .