Crisis Communications: A Casebook Approach
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| Google books | books.google.com |
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| Originally published | December 1995 |
| Authors | Kathleen Fearn-Banks |
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| Date of Upd. | |
| ID | 2074378 |
About Crisis Communications: A Casebook Approach
A casebook approach to studying crisis communications means learning from the actions of those who have experienced crises. What did they expect? What actually happened? Were they prepared? What were their strategies? What were their challenges, pressures, and problems? Were the news media adversarial or supportive? . . .