Clydesdale Bank photograph

Clydesdale Bank

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Customer service00 44 141 951 7320
Parent organizations CYBG plc
HeadquartersGlasgow
United Kingdom
Ceo David Duffy
Revenue1. 004 billion GBP (2015)
Subsidiaries Yorkshire Bank
Date of Reg.
Date of Upd.
ID808552
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About Clydesdale Bank


Clydesdale Bank plc is a commercial bank in Scotland. Formed in Glasgow in 1838, it is the smallest of the three Scottish banks. Independent until it was purchased by Midland Bank in 1920, it formed part of the National Australia Bank Group between 1987 and 2016.

Average two-year mortgage rate close to 6%

Average two-year mortgage rate close to 6%
Jun 16,2023 7:41 am

... First-time buyers hitOther lenders to make changes in the past 24 hours include Clydesdale Bank, which pulled a number of deals...

Nationwide latest lender to raise mortgage rates again

Nationwide latest lender to raise mortgage rates again
Jun 15,2023 12:51 pm

... Another lender, Clydesdale Bank, said it was withdrawing deals via brokers later on Thursday owing to high demand...

Stone blocks collapse onto road from bank building in Thurso

Stone blocks collapse onto road from bank building in Thurso
May 1,2023 9:31 am

... Police Scotland said officers were called to the former Clydesdale Bank building on Traill Street at about 03:35...

King Charles: New coins featuring monarch's portrait unveiled

King Charles: New coins featuring monarch's portrait unveiled
Oct 2,2022 12:00 am

... In addition to these Bank of England banknotes, paper £20 and £50 notes issued by Clydesdale Bank, Royal Bank of Scotland and Bank of Scotland will also be withdrawn on the same date...

Just 100 days left to spend paper £20 and £50 notes

Just 100 days left to spend paper £20 and £50 notes
Jun 23,2022 4:10 am

... Paper £20 and £50 notes issued by Clydesdale Bank, Royal Bank of Scotland and Bank of Scotland will also be withdrawn on the same date...

Key Post Office deal agreed for future of cash

Key Post Office deal agreed for future of cash
Jan 31,2022 2:38 pm

... When the last Post Office banking agreement was signed in 2019, Barclays caused controversy by refusing to join - The 30 signatories to the new agreement are: Barclays, HSBC, Santander, NatWest, RBS, TSB, Halifax, Adam & Co, Allied Irish Bank, AIB, Bank of Ireland, Bank of Scotland, Cahoot, Cashplus Bank, Coutts, Co-op, Danske, First Direct, Handelsbanken, Metro, Nationwide, Smile, Starling Bank, Thinkmoney, Ulster, Virgin Money, Yorkshire Bank, Clydesdale Bank, CAF Bank and credit union Incuto...

Bank of mum and dad 'one of UK's biggest mortgage lenders'

Bank of mum and dad 'one of UK's biggest mortgage lenders'
Feb 16,2020 5:40 am

... Clydesdale Bank, the UK s 10th largest mortgage lender lent £5bn last year...

Which banks do customers love or hate?

Which banks do customers love or hate?
Feb 16,2020 3:04 am

... Clydesdale Bank was bottom on the ranking of overdraft services...

Which banks do customers love or hate?

Feb 16,2020 3:04 am

Metro Bank has taken top spot in an official survey of customers' satisfaction with their banks, with The Royal Bank of Scotland ranked bottom.

Despite Metro's share price having been hit, in part, by errors in the way it accounted for some of its lending, The Bank overtook First Direct to go top.

Some 83% of its personal customers said they would recommend The Bank to their family and friends.

The rankings are published every six months by the UK's competition body.

Banks must prominently display the results in branches, on websites and apps, with the aim to encourage competition on Customer Service .

The rankings are drawn from the views of 16,000 people (1,000 from each Bank ), who were asked how likely they would be to recommend their account provider to friends and family.

For personal banking, Metro Bank - which started operating in the UK in 2010 - was The Most popular.

It has had a relatively tough few months in terms of its share price, but was second in the customer satisfaction ratings six months ago and has now taken top spot.

A Metro Bank spokesman said: "Our offering is simple. We believe in providing the very best in service and convenience for both consumers and businesses, and this latest set of results speaks for itself. "

It has switched positions from six months ago with First Direct , with the Nationwide Building Society maintaining its position in third.

The Royal Bank of Scotland was bottom of the 16 banks on. It scored poorly on services in branches.

On The Day that its parent company RBS announced, the survey revealed that fewer than half (47%) of Royal Bank of Scotland personal current account customers said they would recommend The Bank .

Among the various categories, Tsb - which suffered a major IT failure that led to The Departure of its chief executive last Year - Finished bottom of online and mobile banking services. Clydesdale Bank was bottom on the ranking of overdraft services. HSBC-owned First Direct , which has no branches, was top of both these categories.

Business banking

Nearly 20,000 small businesses were also asked about Customer Service at banks, resulting in.

Swedish import Handelsbanken was ranked top with an 85% satisfaction rating, with a particularly strong showing in The Relationship and account management category (91%).

Metro Bank was second and Santander third. Tsb was bottom of the 14.

Andrea Coscelli, chief executive of The Competition and Markets Authority, which published the results, said: "We introduced this survey last August so that people can see exactly how well banks are treating their customers.

"If people are unhappy with the Customer Service they are currently getting, I would encourage them to look at the results and think about switching to a better performing Bank . "



uk banking, personal finance, competition and markets authority

Source of news: bbc.com

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