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Babylon Health

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Founders Ali Parsa
Founded2013
HeadquartersLondon
United Kingdom
Address60 Sloane Ave, Chelsea, London SW3 3DD, UK
Hours Open 24 hours
Phone +44 330 223 1008
Date of Reg.
Date of Upd.
ID1185997
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About Babylon Health


Babylon Health is a health service provider that provides remote consultations with doctors and health care professionals via text and video messaging through its mobile application.

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Babylon Health admits GP app suffered a data breach

Jun 10,2020 12:28 am

Babylon Health has confirmed that his GP video date app suffered a data breach.

The Company was alerted to The Problem discovered after one of his users, he had access to dozens of video-recordings of consultations.

follow-up review by Babylon revealed a small number of other UK users could see others' sessions.

The Company said it had fixed The Problem and notified to the regulatory authorities.

Babylon enables its members, a doctor, therapist or other medical professional via a smartphone video-call, and, if appropriate, sends an electronic prescription to a nearby pharmacy.

Leeds-based Rory Glover had access to The Service through his membership in a private Health Insurance with Bupa, one of Babylon partners.

On Tuesday morning, when he went to check a recipe, he noted, he had over 50 videos in the consulting Replays section of the app, which did not belong to him

click on a result that the file contained recordings from another person date.

"I was shocked," he told The Bbc .

"you don't expect to see anything, if you are a trusted app. It is shocking to see such a monumental mistake has been made. "

Mr Glover said he alerted colleagues to the fact, used to work for Babylon. He highlighted The Problem of The Company is the compliance Department .

Mr Glover discovered dozens of replay videos in his app, he does not have access to

should have Shortly afterwards, and Mr. Glover has been revoked access to the clips.

Babylon, the headquarters in London, has since confirmed the injury.

"On the afternoon of Tuesday, 9. In June, we identified and solved The Problem within two hours, with a patient on the introduction of other patient's consultation record," it said in the statement.

"showed by Our study, three patients who had booked and had appointments today, were incorrectly presented, but you cannot view recordings from other patients, a consultation on the part of the user's profile within the Babylon app.

"This Was the result of a software error rather than a malicious attack. The Problem was identified and quickly solved.

"of course we take every safety problem, but a little to excuse very seriously, and have to update any contact with the victims, and to support, where necessary. "

A spokesman added that The Problem was inadvertently introduced, which is a new feature that allows users to switch from audio to video-based consultations, in part, by a phone call.

He Said that Babylon had informed The Information Commissioner's Office of The Matter .

"the Affected users were in the UK only-and this does not impact our international business activities," he added.

But, Mr Glover said he still had concerns and does not want you to use The Service again.

"is It a Problem of the medical confidentiality," He Said .

"you expect everything you say, private, non-for you to get together with A Stranger . "



cyber-security, data breaches

Source of news: bbc.com

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