Waiting Staff

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For people with allergies to eat can be exhausting and, in some cases, life-threatening or fatal.

This Week , the grieving family of Owen, Carey, died, the called of anaphylactic shock after she eats unwittingly, to force a change in The Law , Restaurants to display full and clear allergen Information on menus.

Under current laws for non-packaged food, restaurants, and other Restaurants must tell customers if their meals included, either on a menu, chalkboard, Information pack or orally by the employee.

But critics argue that The Rules leave too much room for error, and that the food industry should do more to help customers with allergies safe.

So, what do restaurants and pubs, to help? And restaurant clients to do a role?

Interactive allergen menu

Many restaurants and pubs allergen already displayed menus on their websites, including the 14 most common allergens, in addition to every plate.

And a few restaurants, the online menu - how Carluccio and Zizzi - allows customers to filter out of food, your Allergy, which helps you make a more informed choice of what you could eat.

For other restaurants, interactive allergen-services in The Menu , how can help you take care of the estimated two million people in the UK.

The online tool allows the food to fit retail your menu with the allergens in each dish before they are added to your site.

the customers can filter the menus 24/7 and out, the meals according to your allergies or dietary needs.

support staff tablets to help with tools such as menu navigation open, guests with allergies

Wait-staff can use the tool on a tablet while taking customers ' orders, to ensure that they are accurate Allergy and nutrition Information

An example of Lussmanns' allergen and dietary menu-menu-leadership

restaurateur Andrei Lussmann of Lussmanns Sustainable fish & Grill, says his employees use it, because it reduces The Risk of errors and allows you more time to spend serving customers, instead of worrying about allergens.

"We make sure that the ingredients are in The Menu correctly and have been updated by someone who sits at a Desk, but as a busy manager in a restaurant," he says.

'open about the ingredients,'

Whether or not the interactive menus are available, activists say, that all food must be outlets, are completely open about the ingredients you use,

Nathalie Newman, 38, began after her son Callum, seven, was diagnosed with 28 allergies, eight of which are life-threatening.

now advises chefs and restaurants that are on the backup of your menus Allergy-compliant.

Nathalie Newman, and son Callum, seven. Callum has 28 allergies, eight of which are in life-threatening

Full Declaration of ingredients is The Best way forward, she says.

"No One wants to know how the restaurants make their secret recipes.

"you can remain a secret, but to know the only thing that the Allergy community desperately, what all of the ingredients in the dishes, because it keeps you safe. "

What happens when it goes wrong, Ruth Holroyd pictured last year after suffering a severe allergic reaction to milk products, restaurant food

Last year, Ruth Holroyd, 46, was the anticipation to enjoy a Christmas meal with colleagues in a local pub-restaurant.

to spend, But celebrate instead The Night , she was quick to intensive care after accidentally eating a meal with milk, you are strongly allergic to it.

This was in spite of their following the usual "military precision" of the message to The Restaurant online, by phone and In Person of their strict mother, and milk products allergies.

she says: "I was with my colleagues who said to me, you that I'm really allergic to it and it was milk, not everyone or nuts in my food. "

After she claimed first of all, you have not changed your online order, restaurant "your opinion," she says.

"they told me, The Chef had it done to me, a special dish and it came out, and I thought it looked like it was cheese in it.

"I sent it back and told The Waitress it was wrong that I thought that it was him, not that it was special for me could be said of cheese in it, and I was,. "

"I ate some of it and I had the worst allergic reaction I've ever had. "

Ms Holroyd, had from Buckinghamshire, and has recently launched a podcast, named, later, the panic suffered attacks, the advice after she was left "scared" to dine.

The municipal Council dealing with the pub-restaurant, and the Ms Holroyd wants to see you prosecuted.

she says: "It is heart wrenching to get if these things come before the court, and the only time, to pursue in restaurants criminally if they kill someone, and they seem to be in trouble, if you people are really sick. "

"Better training and good systems'

There is General agreement that The Restaurant industry must food be Game On catering for customers who have allergies.

Michelle Berriedale-Johnson, can be said to be Free From Eating Out awards," sensitization to allergens and their effects "unbelievable, "kludge", and that written Information , consistent training and clear systems are of crucial importance.

"If you have good systems in their kitchens, to ensure that all allergen-free products can be separated from the allergen products filled, and if you then design your menu in order to make clear to your customers that there may be a product that could be dangerous for you. "

The Nando's restaurant chain already provides for Information about customers are clearly communicated between the diners, the staff and The Kitchen .

customers who have allergies, are stopped by a food-Allergy-and-Information -book with a manager before you order.

The manager then monitored, in order to monitor its preparation in The Kitchen and delivery of food.

Others, such as Bella Italia , you for customers with allergies, including the highlighting of their separate dairy-free and allergen menu and to highlight the preparation of meals with a flag or symbol to reassure customers.

'Crying wolf'

customers can also help improve restaurants, your Allergy-guidelines - by being honest about your Food Choices .

Mr Lussmann said some customers have "cried wolf" to have by falsely allergies or intolerances claims, if you were in fact stating a preference.

And Ruth Holroyd says, the people who falsely claim to have annoyed allergies, "your", as it doubt enjoyed risks heads of real suffering.

restaurants, food allergies

Source of news: bbc.com