The Fix

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The Company apologized to the customer about the fault

Worried owners of Hotpoint and Indesit washing machines fought for 24-hour access to a recall website to check if your machine is a fire hazard.

Half a million devices need to be repaired or replaced, as their door-locking system can overheat.

However, the manufacturer of the hot tub was nipped in the Bud, due to technical difficulties.

The Company apologized for the issue of the security and the IT error. The page should now work.

"We are really sorry for the technical issues of the customers so far have experienced on our website. One of our third-party service provider has suffered, an issue that affected said our recall website," a Whirlpool spokesman.

"We will work with you through The Night , and have built a new online system to resolve this Problem. "

An alternative telephone line has been Set Up on 0800 316 1442 - although it is the same system that had some customers are having difficulty accessing this. The Company had approximately 17,000 during the morning.

Furious customers include Jolene, from Leicester, said, you think you had one of the affected machines.

"I have a daughter with a disability and kidney problems, incontinence caused, so that our machine is in daily use," She Said .

"Every time I get The Message that The Number you have called is impossible, which is why it is impossible to report the contact to the Problem, and that a vulnerable child, and disabled rely on us in case of danger. "

What is the problem of security?

About 20% of the Hotpoint and Indesit washing machines sold for 2014 are concerned, the safety of debt. Up to 519,000 washing machines sold in the UK are involved.

Seventy-nine of the fires thought to have been caused by the overheating of the door locking system, a disorder that develops over time, according to Whirlpool, the owner of the trademarks.

Steve Smithson, from Romford in Essex, was forced to call in an engineer, when he noticed a smell of burning and smoke comes Out of his Hotpoint washing machine.

He said: "I immediately jumped up and turned off The Plug , took Out the Laundry - it smelled really - and checked The Code . It's faulty door lock code said.

The engineer said that this is the fourth, which he had made, in less than a week. He said, we were pretty happy, as the other person had to melt The Front of your machine almost by The Heat . "

For those who finally discover that their machine is one of those, the catch is in danger of fire, The Process of fixing or replacing it will start in January. It should be unplugged until it is fixed. The Company would not be drawn if each case will be treated.

As a result, can cope, owners have to be without your washing machine for months. The Company refuses to offer refunds, and who buys an alternative in the position to calculate, a Spa tub, for the cost.

The Fix must also be carried Out by a Whirlpool engineer, so owners should try not to hire your own engineer to do The Work faster.

Instead, a Spa tub, suggested that the owner could still be using The Machine , but with a greatly reduced risk, only with the help of the cold-wash at 20 or less. This means that the heating element would not be activated, avoiding The Chain of events that can lead to the door, locking system overheating.

"the Never-ending saga,'

the Whirlpool is already entangled in a Dangerous appliances under the Hotpoint, Indesit, Creda, Swan, and Proline brands have been sold in the UK for 11 years from the year of 2004.

hot tub with the residents that were left homeless when one of his errors clothes dryer caused a large Tower Block fire at Shepherd's Bush in London.

Rachel Reeves MP, the head of The Business Committee in The Last Parliament, which examines the Whirlpool saga, said: "the hot tub is betrayed again and again, the confidence of its customers and let them fear, you have a potentially dangerous washing machines in their homes.

"the hot tub needs to act immediately to solve this Problem-ending saga with their products on a seemingly never. If you do not quickly repair or replace The Machine with possible problems, you should offer affected customers a full refund. "

The affected washing machine models are:

FML 742P UK Hotpoint, WMAOD 743G UK Hotpoint, WMAOD 743P UK Hotpoint, WMAQB 721P UK. M Hotpoint, WMAQC 641P UK. M Hotpoint, WMAQC 741G UK Hotpoint, WMAQC 741P UK Hotpoint, WMAQC 741P UK. M Hotpoint, WMAQF 621G UK Hotpoint, WMAQF 621P UK Hotpoint, WMAQF 641 P UK. M Hotpoint, WMAQF 721 G UK Hotpoint, WMAQF 721P UK. M Hotpoint, WMAQL 621G UK Hotpoint, WMBF 742G UK Hotpoint, WMBF 742K UK Hotpoint, WMBF 742P UK Hotpoint, WMBF 742P UK. M Hotpoint, WMBF 763P UK Hotpoint, typo in 722 BC UK Hotpoint, SEXTON, 742 P UK Hotpoint, WMEUF 722P UK Hotpoint, WMEUF 743G UK Hotpoint, WMEUF 743P UK Hotpoint, WMFG 741P UK Hotpoint, WMFG 741P UK. M Hotpoint, WMFUG 742 P UK. M Hotpoint, WMFUG 742G UK Hotpoint, WMFUG 742P UK Hotpoint, WMFUG 842P UK. M Hotpoint, WMJLF 842P UK Hotpoint, WMJLL 742P UK Hotpoint, WMSAQG 621P UK Hotpoint, WMXTF 742G UK Hotpoint, WMXTF 742K UK Hotpoint, WMXTF 742P UK Hotpoint, WMXTF 742P UK. M Hotpoint, WMXTF 842P UK. M Hotpoint, WMYL 7151PS UK Hotpoint. XWA 81252X K UK Indesit, XWA 81252X W UK Indesit, XWD 71452X K UK Indesit 171418.

personal finance, product recalls, whirlpool, companies, uk fire safety, money

Source of news: bbc.com