Hard Time

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Phones like the always good for calls but not for completing complicated online forms

Whether it is banks, food delivery service or a local taxi company, to find out their favorite services are available online is usually a happy moment - it is often faster and more convenient.

But, for The Most disadvantaged people In Society , on-line services That allows You to for essentials such as housing, job, applications, and benefits no longer be accessed.

Harvey is only 16, but life in supported housing in Redruth, Cornwall, after the experience of a breakdown in communication with His Family .

"I Live in a residential community. It is a common kitchen, but I get a room of My Own ," explains Harvey . "The people I Live , are pretty much my best buddies in the minute. "

He wants to find a job in the construction industry, namely: "The way my brain works like a generator in the sense. I like knowing how things are built, and I want to help build things. "

So Harvey goes to find a job and Live in a fixed place - this is his plan. But, unfortunately, most of the services That he needs access to his life back on track with The Internet and he will have to fight, to fight You , what "digital Isolation ."

While The Job Center has a Computer, they are often already

taken from"the Digital Isolation is when people are in a position where You can not access The Internet or the Digital Media and devices as much as other people," explains Bibi created rice village, assistant professor in communication Sciences at the University of North Carolina at Charlotte.

"In theory, everyone can access The Internet , perhaps in a library, community center, or at a friend's house, but there are different levels of access. "

" Digital Isolation "is surprisingly far-an increase of "cell phone dependency is widespread," said Dr. created in rice village, to see with the Western countries,". This does not mean That people who are addicted to their phones, it is, if your cell phone is your only access to The Internet .

"the people who can really access in the demand for public services, most of them have a really Hard Time on You ," says Dr. Bibi created rice village

For Harvey , and his phone does not answer.

"I have this old "brick" for a phone, and That 's it," he said.

A smartphone, can connect to The Internet is not Within Reach for him at the moment.

"I don't think I can Live , for the amount I get every Two Weeks , if I have a phone. It is really hard to write, my resume and search for jobs. "

applying for a job is difficult enough, especially when You 're young and have little work experience.

But for people who don't have things like a cell phone or an E-Mail address - the basics for a majority of the population - it is much more complicated.

"do You have That other barrier, which will not be able to make contact with employers. So, if You are offered an interview, who hit You ?", Emma Hamblin asks.

"It's a really easy thing for us, of course. "

Writing and sending of CVs is difficult on a cell phone, and getting answers is not easy, if You don't have a phone number or E-Mail address

Emma is working with Harvey as part of a project called game-Changer, from The Real ideas Organisation That supports people aged between 15 and 24 years of age looking for a job or try to in education and training.

she is in west Cornwall, a particularly rural area, where the transport can be expensive.

"If You said not in work, education or training and You are on benefits - That 's about £250 per month - You still have to pay your service charge, your food, your electric and gas," She Said .

"You are not left to pay for with a lot of money at the end of the month for the transport. "

to Be able to travel to somewhere with free internet is so important for those who do not have a connection, and are in a rural area.

"Some of the Young People I work with Live a good ride from your job centre," Emma said.

"If You can't afford to go to the unemployment office weekly to the Computer where they are then left without access to any kind of form of internet or Social Media , or something similar, to communicate with the outside world, job search and deal with the universal credit claims online. "

It's just people sleeping rough, the fight for access to The Internet is not, it is a big Problem for people in temporary accommodation, as Well as

Harvey is a social worker who has helped him work with his local job centre.

fortunately, he lives in the vicinity, so transportation is not a Problem .

There is a Computer, he can do it, even though it opens often already in use, and the nearby library only for limited hours.

Harvey not regularly have access to an E-Mail account, and has not, therefore, able to add to his resume for potential employers to contact.

As Well as job applications and housing, Harvey has to apply for benefits online.

He doesn't have the regular access he needed to his Universal credit-the journal and The Job Center appointments through online.

Harvey has already missed an appointment because he had no way of knowing it, and without a cell phone, credit or internet services, there is no possibility of rescheduling it.

anyone who finds too many dates, has stopped its advantages and stand again.

fortunately, Harvey is far from this point.

A government spokeswoman said: "A toll-free telephone Hotline is available for the plaintiff to make and manage a universal claim, during the home visits can be agreed in certain circumstances. to Claim

"help service provides additional support for those claiming the benefits. "

Harvey can't access it, universal credit on his Mobile Phone , and has missed the Chance of an appointment as a result of

Dr created rice village research has shown a "very strong correlation" between the digital Isolation and The Most vulnerable people in our society.

"We call it a 'double blow' - the people who really in need for public services, most of them have a really Hard Time accessing them," She Said .

except for the knowledge of the Problem , Dr rice village created says The Other way, the government can help by providing You the digital skills.

" technology keeps advancing with such a fast pace, and people always fall behind.

"the less options You have, the less opportunity You have to boost your skills.

"If You continue to fall behind, it makes everything just frustrating. "

'I felt like I was naked,'

Gerry was expelled from his house at Christmas last year and found himself homeless.

thanks to the "generosity of friends", the 63-year-old, from Paignton in Devon, never found himself in the middle of the road to sleep, but had no fixed abode.

"I was applying for Universal credit, which is now all hi-tech, You can't just go," he said.

"computers are in the library, which is awesome for people who can use computers, but employees of library are You do no tuition fees, because they are not paid, the to.

"I felt like I was naked in front of a computer, completely vulnerable and not knowing what's going on.

"is The whole experience confusing, its dizzying - it is quite terrible for people Like Me . "

Gerry said he was in the vicinity of the "stick Two Fingers up to the computer screen" when he found a homeless shelter.

"You have it appreciated That there are people Like Me who are at a disadvantage when forced to use the technology," he said.

The library is a great place to use The Internet , even though they often have limited hours, and are not always close

the Digital Isolation is a Problem That homeless people are likely to see charities to be distributed "" as more and more lifeline services move online.

"My team use The Internet Every Day to help people in one-to-one coaching sessions", Fiona Smith , a progression manager in the crisis.

"But for people who are destitute, it is a major challenge, especially to the basic services That should be open to all.

"a Lot of temporary accommodation-hostels have ICT suites in them, but a lot of people in need of these services lack the skills to be able to use them. It is a training Problem . "

the crisis provides a weekly ICT training sessions to educate people How To use The Internet safely, but assumed it was a drop in The Ocean compared to the scale of the Problem .

paignton, plymouth, homelessness in the uk, homelessness, department for work & pensions, homelessness in the united states, jobcentre plus, redruth, universal credit

Source of news: bbc.com