Aftersales Management: Creating A Successful Aftersales Strategy To Reduce Costs, Improve Customer Service And Increase Sales
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| Google books | books.google.com |
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| Originally published | October 3, 2009 |
| Authors | David Brock |
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| ID | 2170805 |
About Aftersales Management: Creating A Successful Aftersales Strategy To Reduce Costs, Improve Customer Service And Increase Sales
Aftersales Management in the Retail Sector explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening. What happens after the sale has taken place, if problems then occur? . . .