Service quality
`An excellent book aimed at researchers interested in the field of service quality, and as such deals with conceptual and empirical researches based on different service quality perspectives (marketing, . . .
Service Quality People (First 10 people) - Page 0
John Øvretveit
Researcher
Vincent Mor
Author
Rainu Kaushal
Armand Faganel
Author
Armand Faganel
Author
Natasha Cortis
N. Cortis
Amy Witkoski Stimpfel
Researcher
Leonard Berry
Author
